The other day I sat by the phone waiting for the call about a potential coaching assignment. The phone never rang. The person who booked the session never bothered to call or write to explain why she didn’t follow through. Was she sick? Did she have to go out of town suddenly? I’ll never know,
Our most fundamental need is to feel safe, after our physical needs are satisfied. That’s why so many business people are fearful during a bad economy – afraid of losing their jobs and of facing a future with a constantly changing landscape. Change is inevitable. No one needs convincing that the days of working at
We’re all swamped with emails, but do you routinely ignore your business correspondence? Am I not important enough for you to respond in a timely manner, or do you just treat everyone rudely? What’s Timely? If you’re in the client service business, then it’s advisable to establish the ground rules for emails. Discuss an acceptable
How often have you heard that a presentation, or a media interview, is no more than story telling? And that’s true. As a speaker, you’d grab your audience with an opening such as “Imagine that you are about to find a cure for cancer.” That is sure to get everyone’s attention. But then if you
Don’t laugh. This happened to a client not too long ago. He’s a very busy CEO, who was so tired that he showed up at a morning press conference in a suit and tie but without socks. It was a tell tale sign that he had mentally checked out because of exhaustion. He wasn’t conscious
“There are two things people want more than sex and money… recognition and praise” — Mary Kay Ash Mary Kay Ash established the global Mary Kay® direct-sales cosmetic business in 1963 with $5,000 and the help of her 20-year-old son. Today it is a $3.5 billion company. Mary Kay built the foundation of her business on
It’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee. Don’t Become an
Do you find you’re not sleeping at night? Are you taking aspirins to relieve your splitting headaches? Have you complained to your friends about your “client from hell?” These are signals that something isn’t right. Taking Stock If you answered “yes” to any of these questions, then it’s time to re-examine your client relationship and
“Another hour of my time wasted,” you think, as you’re leaving yet another meeting that went nowhere.” That’s very often what staff members think when their leader doesn’t take charge of a meeting (virtual or face-to-face) that he scheduled. If you are that leader, you need to set the agenda and give clear instructions before
Labor Day is coming and it’s back to school for millions of school children … be it virtual, in-class or hybrid. But this national holiday also signals the unofficial end of summer, when companies shift into high gear to meet their revenue targets for the year. But will that be the case with pandemic in
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The Newman Group is a recognized leader in guiding business professionals, celebrities and authors to improve their communications skills in presentations and media interviews.
Our highly skilled and experienced professionals have the expertise in media and presentation training to meet any business situation — from helping an executive to prepare for the challenge of talking to a reporter during a business crisis to presenting a group of investors during an IPO or keeping a celebrity spokesperson on point.
