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When You Know It’s Time to Walk Away From a Difficult Situation

Do you find you’re not sleeping at night? Are you taking aspirins to relieve your splitting headaches? Have you complained to your friends about your “client from hell?” These are signals that something isn’t right. Taking Stock If you answered “yes” to any of these questions, then it’s time to re-examine your client relationship and

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Survival gear

In a Crisis, Emotions Are as Important as the Words

When a crisis hits, individuals don’t really hear the words of reassurance. They tune in with their feelings. Health authorities repeatedly explained to the public that you can only get contaminated with the Ebola virus through direct contact with bodily fluids. But surveys uncovered that a greater part of Americans feared they can get the

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The Brewing Crisis

How a Manicurist Nicked a Finger and Started a Crisis

True story: a manicurist in the beauty salon of a five-star hotel, part of a global chain, accidentally nicked a patron’s finger. She ignored the customer’s complaint because she thought the cut was too small to worry about. Next, the customer reported the incident to the salon’s manager and then the hotel’s management. They, too,

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Crisis Communications

For Presidential Candidates, It’s Always Crisis Time

The Presidential horse race between President Obama and Mitt Romney, the presumed Republican contender, has already begun. As in recent years, the nominating conventions will simply be great big pep rallies. Visions of the late Mike Wallace and other reporters being pushed around the convention floor by unruly conventioneers are a distant memory. Now all

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The Newman Group Is . . .

The Newman Group is a recognized leader in guiding business professionals, celebrities and authors to improve their communications skills in presentations and media interviews.

Our highly skilled and experienced professionals have the expertise in media and presentation training to meet any business situation — from helping an executive to prepare for the challenge of talking to a reporter during a business crisis to presenting a group of investors during an IPO or keeping a celebrity spokesperson on point.

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