You’ve heard it too many times: the distracting, irritating, cell phone that rings or vibrates during the middle of a business presentation. Smart phones and cell phones are wrecking havoc with business etiquette and manners. Their indiscriminate use is hurting business, and it could be your business if you’re not careful.
The other day I sat by the phone waiting for the call about a potential coaching assignment. The phone never rang. The person who booked the session never bothered to call or write to explain why she didn’t follow through. Was she sick? Did she have to go out of town suddenly? I’ll never know,
Client lunches, dinners and holiday parties are trying enough – but you can really embarrass yourself with poor table manners and etiquette. This is more important than you think. Do you enjoy watching someone talk and eat at the same time? Would you want to be on the receiving end of a hard-sell pitch over
Several of our good friends are clients of many years. So the following advice may seem counter to our own rule of separating your business and personal lives. One of the reasons our relationships are long lasting is because we never spread gossip about other clients or say negative things about them. In our leisure
It’s not only disheartening but also disruptive when you learn one of your staff members has a drinking problem. Just this past week, a business colleague had a very upsetting experience that almost lost her a client. She called us in frustration because she didn’t know what to say to her employee. Don’t Become an
It’s unfortunate that the first headlines about the then new Mayor of New York City, Bill de Blasio, were about his chronic lateness and not about his plan for The City. Hizzoner has been timed from 15 minutes to 90 minutes late to news conferences, community events and even his appearance before the state council.
Have you ever been at an event and started to introduce your boss to a Very Important Person and then, out of the blue, you couldn’t remember the VIP’s name? You’re a rare and lucky person if that hasn’t happened to you. What do you do? How do you recover and save face? It’s Not
Will Women’s History Month (March) 2018 once again be detached from the present? Or, will it recognize that we live in a country that feels deeply divided – by geography, race, class, religion, media, political worldview – and help solidify a Fourth Wave of Feminism? The intention of the #MeToo hashtag was to empower women
Really, where have everyone’s manners gone? Have we all forgotten what our mothers taught us about being polite and watching our manners? We know that etiquette has taken a nosedive on social media where stalkers can conceal their identities while lobbing insults. But a recent email exchange where I was copied involved
It’s unfortunate that the first headlines about the then new Mayor of New York City, Bill de Blasio, were about his chronic lateness and not about his agenda for The City. Hizzoner has been clocked from 15 minutes to an hour-and-a-half late to news conferences, community events and even his appearance before the state legislature.
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Our highly skilled and experienced professionals have the expertise in media and presentation training to meet any business situation — from helping an executive to prepare for the challenge of talking to a reporter during a business crisis to presenting a group of investors during an IPO or keeping a celebrity spokesperson on point.
