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Saying “No” Means Never Having to Feel Sorry You Did
With a nod to the famous quote “Love means never having to say you’re sorry” from the novel and movie “Love Story,” saying NO is one of the hardest things we ever have to do. The stars Ali McGraw and Ryan...
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How to Introduce the Speaker Without it Sounding Like an Obituary
“Now, without further ado…” Does that trite introduction make your eyes glaze over if you aren’t already half asleep from listening to a preview of the speaker’s obituary? On and on and on. The host endlessly reads...
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Our Best Wishes for an Inspirational Holiday
The holiday season inspires happiness and feelings that life is good. The writer and poet Maya Angelou has a magic touch with words and expressions that gets to the heart of the human experience. On the occasion of her 70th...
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Even Smart Companies Are Dumb About Crisis Communications
Have you examined your crisis communications plan lately? Is it up to date? Do you even have a crisis plan in place? Apple, the company that invented the smart phone, was dumb about the way it handled the instant crisis of...
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"Don't let misspellings torpedo pressentations"
Don't Let a Misspelling Torpedo Your Presentation
Spelling makes headlines  this time of year as the annual National Spelling Bee takes place in the nation’s capital. A few years ago at the same time Mitt Romney’s staff goofed by misspelling “Amercia” in its iPhone app....
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Can a Teleprompter Be Donald Trump's Best Friend?
“I’ve always said, if you run for president, you shouldn’t be allowed to use teleprompters,” Donald Trump said to applause at a rally last October in Georgia. “Because you don’t even know...
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The Brewing Crisis
How a Manicurist Nicked a Finger and Started a Crisis
The Brewing Crisis True story: a manicurist in the beauty salon of a five-star hotel, part of a global chain, accidentally nicked a patron’s finger. She ignored the customer’s complaint because she thought the cut was too...
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Hurricane
Crisis Communications When an “Act of God” Strikes
Act of God Crisis What do you do when, through no fault of your organization, an Act of God causes a crisis that harms your employees or your customers? When Hurricane Irene wreaked havoc along the Atlantic Coast a couple...
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Crisis Communications
Effective Crisis Management Means Sweating the Small Stuff
The phone rings and you pick it up to answer the call you never want to get. Your organization has a full-blown Instant Crisis. Crisis Communications There is the danger of permanently damaging your brand if you don’t manage...
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The Newman Group is a recognized leader in guiding business professionals, celebrities and authors to improve their communications skills in presentations and media interviews.

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