Mad Hatter
What Does it Say About You When You’re Always Late?
It’s unfortunate that the first headlines about the then new Mayor of New York City, Bill de Blasio, were about his chronic lateness and not about his plan for The City. Hizzoner has been timed from 15 minutes to 90...
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Walking on eggshells
Can You Go Directly to the Senior Client Without Stepping on Toes?*
Whenever I give advice, it’s always helpful if I’ve personally experienced the problem. So let me tell you a story about what happened to me. Who’s in Charge? I was asked to coach a high-ranking executive at a major financial...
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-image15870297
When You Make a Toast Keep it Short and Not About You
Holidays used to mean celebrations. Thanksgiving, Chanukah, Christmas, New Years and Kwanzaa all meant parties in pre-Pandemic days. Now, most parties have to go virtual if they are going to happen at all. Parties frequently...
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Bateaux New York
Does it Matter Where You Sit as Long as You Have a Seat at the Table?
Lunch and evening gatherings were a staple of building customer relationships in pre-pandemic days. But, they aren’t generally a good time for the host. So as we cast an eye toward post-pandemic days it is propitious...
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Background noise?
Are You a Powerful Speaker or Just Background Noise?
Are you background noise? As speakers, not many of us will actually ascend to the degree of Winston Churchill, or John F. Kennedy. But there are things you can – and should – be doing to turn into a memorable speaker and...
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Bad to Best Meter
What Went Wrong in Your Media Interview or Presentation?
Sometimes you are so centered around getting ready for your next media interview or presentation that you overlook that evaluating your last performance is just as important. What went right – or wrong? Prepare for Your Post-Mortem You...
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Confusion concept
How to Adapt to the Changing Workplace
If you’re genuinely new to business, you presumably fit directly into your working environment. However, in the event that you’re a seasoned pro, you need to keep up with a changing work environment to avoid costly...
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Hot In Here
Without Communication Skills You Can’t be an Effective Manager
Becoming a manager Many individuals are elevated to manager without knowing what it takes to be a manager. When organizations cut budgets they frequently consider alleged “soft skills,” like management and communications...
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No comment
When Is It OK to Respond “No Comment” to a Reporter?
To comment or not to comment The conventional wisdom for media interviews is that you never say “no comment” when a reporter asks you a question you can’t or don’t want to answer. You Must Answer the...
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